Collaboration

Bringing together real-time and near-time communication mechanisms

The Avaya Unified Communications portfolio brings together real-time and near-time communication mechanisms in a secure, intuitive, reliable environment, which enables employees to communicate more effectively using speech, IM, video, e-mail, voicemail, mobile, and portal. IT departments particularly like the industry-standard approach which is crucial in this area, along with the scalability and robustness of the solution, enabling the solution to utilize the existing IT landscape, as well as integrate with existing desktop environments and enterprise applications.

Avaya's scalability offers flexible solutions

Unified Communications can benefit any size of company, with the offering scaling from 20 employees upwards. A key strength is the scalability and resilience of Avayas products, which make them particularly suitable for organizations that require enterprise-class solutions. As an example Session Initiation Protocol (SIP) allows Avaya to integrate with third-party communications environments and open Application Programming Interfaces (APIs) enable the solution to integrate into desktop environments, such as Microsoft and IBM.

Example screen shot of Avaya's API: