Contact Center
Avaya has long been the recognized leader in contact centers, providing solutions to organizations of all types and sizes. Assist Tel-Com has specialized Contact Center design, installation, and training consultants to ensure your contact center enhances your business and meets your business objectives.
ASSIST TEL-COM and our contact center technology consultants will tailor a solution to your business needs, using technology such the Avaya Customer Interaction Suite, which offers applications including contact management, Interactive Voice Response (IVR) and other self-service capabilities. Add proactive contact management (inbound and outbound) and Unified Communications for faster service to your customers and end-users.
ASSIST TEL-COM and our contact center technology consultants will tailor a solution to your business needs, using technology such the Avaya Customer Interaction Suite, which offers applications including contact management, Interactive Voice Response (IVR) and other self-service capabilities. Add proactive contact management (inbound and outbound) and Unified Communications for faster service to your customers and end-users.
Assist Tel-Com offers the following Contact Center options:
- BMCR
- CMS
- IQ
- CCC
- Call Sweet Live
- TASKE Contact