Implementation

Our objective is to outperform

At the core of our business, Assist Tel-Com is a solutions provider. We solve problems. Our guarantee to customers is to deliver reliable solutions, cost-effectively and in a timely manner. At Assist Tel-Com, our objective is to outperform other Professional Services providers with unmatched quality and value. Simply put, we are committed to deliver results that exceed your expectations and provide excellence in customer satisfaction.

A hands on approach full service provider

As a full service provider, Assist Tel-Com customer service is based on a hands on approach to ensure customer installations go smooth as possible with minimal interruption to business processes. And we wont disappear after the sale. Were here to deliver and support your communications solutions from end to end. Our partnership with you extends beyond just making a sale.

Expert technical support

Assist Tel-Com provides comprehensive services support with the team, expertise, technology, and tools in place to deliver everything from solution design to in-field implementation and after-market services, consultation, refurbish equipment and total customer satisfaction.

We are just a phone call away

With Assist Tel-Com, you get a single Sales Point of Contact (SPOC) who is always just a phone call away and available to help you resolve any question, problem, or technology need before, during, and after implementation. We also meet your ongoing needs with world-class Avaya maintenance services such as remote diagnostics and resolution and on-site technician support.