About Assist Telcom

Assist Telcom, Inc. is a telecommunications company based in Pleasanton, California. We’ve been an Avaya Business Partner for 25+ years, helping organizations design, install, and support reliable voice, contact center, and network solutions across California and the Western U.S.

Avaya Business Partner (25+ years) Voice • Contact Center • Networking Structured Cabling & Data Centers Hybrid & Cloud: RingCentral • Zoom On-site & Remote Support

25+ Years

Avaya expertise

End-to-End

Design → Install → Support

CA + West

Regional coverage

Fast Response

Service-driven team

What We Do

We deliver communications and IT infrastructure that businesses depend on every day — from phone systems and contact centers to switching, firewalls, Wi-Fi, and structured cabling.

Voice & Contact Center

Avaya IP Office, contact center design, call flows, reporting, and survivability planning.

Networking & Security

Switching, routing, firewall/VPN, QoS, Wi-Fi design, and performance tuning.

Structured Cabling

Cat6/fiber, MDF/IDF buildouts, patching, labeling, racks, and clean documentation.

Hybrid & Cloud

RingCentral and Zoom solutions, plus hybrid designs that integrate with on-prem systems.

Why Clients Choose Us

Experience that reduces risk: proven installs, cutovers, and migrations.
Practical engineering: we build what works, and document what we build.
Clear communication: scope, schedule, and expectations stay simple.
Support that sticks: post-install help, programming, and managed services.
Business-first mindset: reliability, uptime, and user experience matter most.

Service Area

Pleasanton • Bay Area • Greater California • Western U.S.

Company Info

Assist Telcom, Inc.
Pleasanton, CA 94566
(925) 931-4600
wmiller@assisttelcom.com

Ready to talk through a project?
Tell us what you’re trying to accomplish and we’ll recommend the best path (on-prem, hybrid, or cloud).