Avaya IP Office Support
Moves/adds/changes, upgrades, backups, licensing, trunks, voicemail, and issue resolution.
Managed IT & Telecom Services
Proactive support for Avaya, VoIP, networks, and structured cabling. Assist Telcom monitors, maintains, and supports your systems so you get fewer outages and faster response when issues come up.
SIP Trunks & E911 Failover
Carrier coordination, survivability planning, testing, and ongoing health checks.
Network Monitoring
Switch/router/firewall monitoring, alerts, and performance tuning to prevent surprises.
Moves, Changes & After-Hours Work
Planned cutovers, weekend work, site moves, and change control with documentation.
On-Site + Remote Support
Flexible support options including scheduled onsite days and remote assistance.
Patch & Update Management
Routine OS/firmware updates for endpoints and infrastructure with controlled scheduling and rollback planning.
Security & Firewall Management
Firewall policy management, VPN maintenance, threat prevention, and security hardening (Fortinet & similar).
Backup & Disaster Recovery
Business-grade backups and restore testing for critical systems, configs, and data—with recovery runbooks.
Tell us your site count, users, and support needs. We’ll recommend the right plan.
Contact Assist Telcom