Call Activity
- Inbound call reporting
- Outbound call reporting
- Internal call reporting
- Answered and unanswered activity
Avaya IP Office Software
Assist Call Accounting
Practical Avaya IP Office SMDR call reporting for inbound, outbound and internal calls—without a monthly subscription.
Turn Avaya IP Office Call Records Into Useful Reports
Assist Call Accounting collects Avaya IP Office SMDR records and makes it easy to review business call activity by time period, extension or user. The clean Windows interface avoids the cost and complexity of enterprise reporting platforms.
Flexible Reports
- Weekly reports
- Monthly reports
- Yearly reports
- Reports by extension or user
Search & Export
- Searchable call history
- Caller and called-number details
- Call time and duration
- Export tools for further review
$500 One-Time Purchase
No monthly software subscription. No additional Avaya IP Office license is required. A self-installation manual is included.
Order Call AccountingReview features, pricing and the simple deployment model.
Download BrochureFrequently Asked Questions
How does the software receive calls from Avaya IP Office?
It receives standard SMDR call records from a configured Avaya IP Office system over the customer network.
Does it report inbound, outbound and internal calls?
Yes. Reports can be filtered by call direction, date range, extension and user.
Is an additional Avaya license required?
No additional IP Office license is required for Assist Call Accounting.
Is there a monthly subscription?
No. The software is a $500 one-time purchase. Optional remote assistance is billed separately.