Avaya IP Office
Resources for Avaya IP Office administrators and telephone users.
- Telephone and voicemail user guides
- IP Office Manager assistance
- Release and upgrade guidance
- System administration support
Support & Downloads
User guides, official application downloads and secure customer resources for business communication systems supported by Assist Telcom.
Communications Support from Assist Telcom
Select your platform below for helpful resources. For system programming, software compatibility, upgrades or installation assistance, contact Assist Telcom before making changes to a production phone system.
Zoom Phone
Official applications and support for new or existing Zoom Phone customers.
- Desktop and mobile applications
- Calling, transferring and voicemail guides
- Number porting and migration assistance
- Zoom Phone pricing and deployment
RingCentral
Official application downloads and cloud-phone support resources.
- Desktop and mobile applications
- Phone, voicemail and call-handling help
- Migration and number-porting assistance
- Implementation and ongoing support
Assist Telcom ECA
Local Emergency Call Alerting for supported Avaya IP Office environments.
- Immediate internal on-screen notification
- Calling extension and user information
- Local event history and optional email alerts
- Professional installation and testing
Secure Client Downloads
Existing Assist Telcom customers can use the secure link and password supplied for their installation or support project.
Open Secure DownloadsAvaya software is provided only to authorized customers for supported systems and remains subject to applicable Avaya license terms. Zoom and RingCentral application buttons lead to the manufacturers' official download pages. Assist Telcom ECA provides internal notification and reporting only; it does not place, route, modify or participate in emergency calls.