Avaya IP Office Software

Assist 911 Emergency Call Alert

Immediate emergency-call notification for Avaya IP Office—without complicated enterprise software or a monthly subscription.

Know Immediately When an Emergency Call Is Placed

Assist 911 Emergency Call Alert monitors supported Avaya IP Office emergency-call events and gives designated personnel immediate, detailed notice. The Windows application also maintains an alert history for review and documentation.

Immediate Alerts

  • On-screen emergency-call notification
  • Optional email notification
  • Extension, user, time and available call details
  • Customizable customer and site information

History & Reporting

  • Searchable emergency-call history
  • Detailed call records
  • Print and review tools
  • Useful documentation for administrators

Simple Deployment

  • Designed for Windows
  • No additional Avaya IP Office license required
  • Self-installation manual included
  • Optional remote assistance available

$300 One-Time Purchase

No monthly software subscription. Optional remote configuration and support are available at Assist Telcom's standard hourly rate.

Order Assist 911 Alert
Download the Assist 911 brochure

Review the product features, pricing and deployment overview.

Download Brochure

Frequently Asked Questions

Does Assist 911 place the emergency call?

No. It supplements established emergency procedures by notifying designated personnel after an emergency-call event is received from the IP Office.

Is an additional Avaya IP Office license required?

No additional IP Office license is required for this application.

Is there a monthly charge?

No. The software is a $300 one-time purchase. Optional support is billed separately.

Can it send email alerts?

Yes. Email notifications can be configured and tested during installation.